Trupeo Freshdesk
Manage a shared mailbox together without turning every email into a ticket — and without a per-agent bill for a help desk you may never grow into.
- Trupeo
- From €10/mo excl. VAT
- Freshdesk
- Free tier; from $19/agent/mo
Compare
Honest, side-by-side comparisons with the tools small teams weigh up most. Flat packages instead of per-user billing, on the mailbox you already use.
Help desks and collaboration suites are powerful — and priced per user. See what a small team actually needs.
Manage a shared mailbox together without turning every email into a ticket — and without a per-agent bill for a help desk you may never grow into.
The same shared-inbox essentials — assignments, notes, no duplicate replies — without paying per user for channels a small team never opens.
A shared inbox that stays simple and provider-neutral at a flat price — instead of a Gmail-only collaboration suite billed per user for automation a small team rarely needs.
The shared-inbox essentials a small team actually uses — at a flat price, without buying a full customer-support platform per user.
A shared inbox that works with any provider — Gmail, Outlook, Microsoft 365 or IMAP — at a flat price, instead of one tied to Gmail and billed per user.
A focused shared inbox at a flat price — instead of a full collaboration workspace billed per user for chat, tasks and AI a small team may not need.
Gmail and Outlook let people share access. Trupeo adds the accountability raw access leaves out.
Native Gmail lets people share access. Trupeo adds what raw access leaves out: who owns each email, who's replying, and what's already handled.
Native Microsoft 365 shares a mailbox. Trupeo adds the teamwork on top — clear ownership, reply visibility and internal notes — on any provider.
Trupeo turns the address your team already uses into a clear place to assign emails, add notes, and see what has been answered.
Create an account30-day free trial, no credit card required.