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Trupeo vs Hiver
Compare Trupeo and Hiver. Trupeo is provider-neutral at €10/mo flat; Hiver is Gmail-native from $19/user/mo.
- Trupeo
- €10/mo flat
- Hiver
- From $19/user/mo
Choose Trupeo if provider flexibility and flat pricing matter. Choose Hiver if your whole team lives in Gmail and wants collaboration inside the Gmail interface.
Competitor prices come from public pricing pages and exclude conversion, taxes and possible changes. Native Google Workspace or Microsoft 365 features assume the organization already pays for those suites.
Overview
Hiver is a Gmail-native shared inbox tool. Its main appeal is simple: teams can manage shared addresses without leaving Gmail. For teams fully committed to Google Workspace, that can make adoption easier because the interface already feels familiar.
Trupeo takes a different route. It works with Gmail, Google Workspace, Outlook, Microsoft 365, and IMAP providers, so the shared inbox does not depend on one ecosystem. That matters for teams with mixed mail providers, local hosts, association mailboxes, school addresses, or a company mailbox that is not Google-based.
Hiver is strongest when Gmail is the center of the team. Trupeo is strongest when the team wants a simple shared inbox that stays independent of the provider.
Key Differences
| Feature | Trupeo | Hiver |
|---|---|---|
| Pricing model | Flat monthly | Per-user plans |
| Starting price | €10/mo | From $19/user/mo annually |
| Email providers | Gmail, Google Workspace, Outlook, Microsoft 365, IMAP | Gmail / Google Workspace |
| Target team size | 2-5 people | Gmail-first teams |
| Assignments | ✓ | ✓ |
| Collision detection | ✓ | ✓ |
| Internal notes | ✓ | ✓ |
| Multi-channel | Email only | Gmail-centered support workflows |
| AI features | — | Available in product suite |
| Knowledge base | — | Helpdesk-style additions available |
| Free trial | 30 days | Free plan available |
Pricing
Hiver’s paid Lite plan starts around $19 per user per month when billed annually. For five people, that is about $95/month. Hiver can still be worth it if the Gmail-native experience saves training and your team wants to stay inside Gmail.
Trupeo costs €10/month flat. It is designed for a small group that wants the basic shared inbox controls without paying more for every teammate. It also avoids Gmail lock-in, which can matter when a team uses Outlook today or might change providers later.
Who It’s For
Choose Trupeo if:
- You use Outlook, Microsoft 365, IMAP, or a mix of providers.
- You want a flat price for a small team.
- You do not want your shared inbox tied to Gmail.
- You need assignments, notes, and reply visibility without a full helpdesk.
Choose Hiver if:
- Your entire team uses Gmail every day.
- Staying inside the Gmail interface is the top priority.
- Per-user pricing is acceptable for your team size.
- You want Gmail-native support workflows and add-ons.
Verdict
Hiver is a good fit for Gmail-first teams. If the team already lives in Gmail and wants the least context switching possible, Hiver’s native approach is compelling.
Trupeo is a better fit when flexibility and cost matter more. It keeps shared inbox collaboration provider-neutral and simple. For a small team that wants to keep its current mailbox, whatever the provider, Trupeo is the safer long-term choice.
Related reading
- Read the complete shared inbox guide.
- Learn how to avoid duplicate email replies.
- See how to share a mailbox without sharing the password.
- Check Trupeo pricing.
Want to try it? Trupeo is available as a free 30-day trial, no credit card required. Get started.