S
Sophie Martin
sophie.martin@example.com · 8 minutes ago
Hello, Léo will be absent on Wednesday morning. His doctor's note is attached and he will be back on Thursday.
A clear mailbox for your school.
Parents, registrations, absences, documents, appointments: Trupeo helps your team split messages, know who replies, and keep the history in one place.
Keep your current email address · No shared password
Shared school inbox preview. Léo's absence · Wednesday morning. Sophie Martin. Julie at the office owns this request. Julie is on it.Internal note: Julie. Absence recorded. I will confirm receipt with the parent..Julie is viewing this conversation
Works with the mailbox your school already has
- Gmail and Google Workspace
Connect the address families already use without creating a new channel.
- Outlook and Microsoft 365
Keep the school's existing Microsoft mailbox and reply history.
- Institutional and IMAP mailboxes
Use a compatible institutional address while giving every team member individual access.
From a parent's message to a clear owner
A parent sends an absence message to the school's shared address.
The office, leadership, and student-life team can all read it, but only one person should handle the reply.
Julie at the office owns the message, records the absence, and leaves a visible status for the rest of the team.
Léo's absence · Wednesday morning
Julie
Absence recorded. I will confirm receipt with the parent.
- ReceivedParent absence message
- RoutedAssigned to Julie · office
- StatusRecorded and ready to confirm
Turn a mixed school inbox into a shared workflow
Give each request a route, a status, and the context needed to finish it.
Without Trupeo
Mixed requests land together
Absences, registrations, documents, and appointments arrive in one queue.
With Trupeo
Assigned to office
Requests reach the right person
Each message is routed to the office, leadership, or the right teammate.
Without Trupeo
Unread does not mean unanswered
A read message can still have no owner or reply.
With Trupeo
Julie is on it
The real status is visible
Everyone sees what is waiting, in progress, or handled.
Without Trupeo
Context is scattered
A call, an internal message, and the email each hold part of the story.
With Trupeo
Note saved
The shared history stays together
Replies and internal notes remain attached to the message.
Clear access and boundaries for school teams
Know how access, hosting, team visibility, and discounted pricing work before you start.
Individual access for every person
Each colleague signs in separately, so the mailbox password never needs to circulate.
EU hosting and data protection
School data is hosted in the European Union and protected.
One shared-team view, with a verified discount
Trupeo keeps a shared view rather than confidential departmental spaces, and verified schools receive 50% off.
Simple pricing for school teams
Start with one mailbox and the people who need to handle family messages.
Every tier includes
- Individual team access
- Assignments, statuses, and internal notes
- One shared mailbox with setup help
Displayed prices include the verified 50% school discount.
Frequent questions from schools
Straight answers about setup, access, data protection, and verified school pricing.
Do we need to change email address?
No. Trupeo is built to help you keep the address your school already uses, whether it is Gmail, Outlook, Microsoft 365, an institutional address, or an IMAP-compatible mailbox.
Can messages be split by each person's role?
Yes. A message can be given to the right person: office, leadership, student life, registrations, or another team member.
Can each person see only the messages they handle?
Each person follows the messages assigned to them, while the team keeps a clear shared view. Trupeo is not designed to create separate confidential spaces by department.
Is data hosted in Europe?
Yes. Data is hosted in the European Union and protected.
How much does it cost for a school?
Trupeo starts at €5 / month, excluding VAT, for a small team eligible for the verified school discount. You can adjust based on the number of people and mailboxes to follow. The free trial helps you check whether it fits your organization.
How long does it take to start?
A few minutes are enough to connect a mailbox, invite the team, and start splitting messages.
Ready to keep your school mailbox clear?
Keep your current address, invite your team, and follow family messages without sharing a password.
Start a free trialNo credit card · Setup help available if needed