Shared inbox tool
Trupeo vs Missive
A focused shared inbox at a flat price — instead of a full collaboration workspace billed per user for chat, tasks and AI a small team may not need.
A focused shared inbox for a small team, on the mailbox you already use, priced as a flat package.
From €10/mo excl. VAT
A collaboration workspace combining email, chat, tasks and AI, priced per user (free plan for up to 3).
From $18/user/mo
- Flat, not per-user€10/mo for the shared mailbox — the price doesn't climb every time someone joins.
- One job, done wellThe shared inbox, not a whole communication app. Easy to explain, easy to adopt.
- Broad provider supportGmail, Outlook, Microsoft 365 and IMAP — including mailboxes many tools skip.
Feature by feature
The facts, side by side. Green marks a genuine Trupeo advantage; we keep the rest honest.
| What matters to a small team | Trupeo | Missive |
|---|---|---|
| Pricing model | Trupeo advantage. Flat monthly package | Per-user; free plan up to 3 |
| About 5 people, per month | Trupeo advantage. €10, unchanged as you grow | ~$90 and up before tax |
| Works with your current mailbox | Trupeo advantage. Gmail, Outlook, Microsoft 365, IMAP | Included. Gmail, Outlook, IMAP and connected accounts |
| Assign who owns each email | Included. Yes | Included. Yes |
| See who's already replying | Included. Yes | Included. Yes |
| Internal notes beside the email | Included. Yes | Included. Yes |
| Beyond email (chat, tasks, SMS, AI) | Not included. Email, kept simple | Included. Full collaboration workspace |
| Setup | Trupeo advantage. Minutes, keep your inbox | New workspace to adopt |
| Feels like | Trupeo advantage. A calm shared inbox | A team communication hub |
Which one fits you?
Choose Trupeo if
- Your shared inbox is mainly email.
- You want package pricing instead of per-user billing.
- You need broad provider support, including IMAP.
- You prefer a focused tool that's easy to explain to the team.
Choose Missive if
- You want email, chat, tasks and comments in one app.
- You value AI writing or summarization features.
- Your team is comfortable adopting a new communication workspace.
- The free plan or per-user pricing matches your size.
If you don't want email to become a project, Trupeo keeps the core shared-inbox jobs visible at a flat €10/mo excl. VAT. Choose Missive when you want a richer workspace with chat, tasks and AI.
Overview
Missive is one of the best-known collaborative inbox tools for small and mid-sized teams. It combines shared email, team chat, tasks, SMS, comments and AI assistance in a single workspace. Teams that want email to sit inside a broader collaboration app can get a lot from Missive.
Trupeo focuses on the shared mailbox itself. It helps a small team assign emails, avoid duplicate replies, keep internal notes next to the message and connect the providers they already use — Gmail, Google Workspace, Outlook, Microsoft 365 or IMAP. Both tools are for collaboration, but the philosophy differs: Missive can become the team’s communication hub; Trupeo stays close to the mailbox and keeps pricing flat.
Pricing
Missive’s Starter plan is listed from $18 per user per month billed annually, so a team of five starts around $90/month. The free plan is useful for a very small team testing the workflow, but teams that need more history, integrations or users move to paid tiers.
Trupeo starts at €10/mo excl. VAT with flat packages. Once you are on the Team package, the cost does not change when a fourth, fifth or hundredth person joins the shared mailbox. If what you need is email collaboration rather than a complete communication workspace, that difference is substantial.
Related reading
- Read the complete shared inbox guide.
- Learn how to avoid duplicate email replies.
- See how to share a mailbox without sharing the password.
- Check Trupeo pricing.
Want to try it? Trupeo is available as a free 30-day trial, no credit card required. Create an account.