For associations and non-profits
Every volunteer gets their own access to your address. No more “did anyone reply?”: you see who is on it, and the history stays when the board changes.
Connect the address members, partners and the town hall already know.
Members still write to the same address: nothing changes for them.
Each volunteer signs in with their own account. When they leave, you remove their access.
Before and after
A shared, readable history instead of handovers by word of mouth.
Nobody knows which volunteer will answer before the next board meeting.
The whole board sees who is replying, straight away.
CCamille is on itA bit in the email, a bit in the board's WhatsApp group, the rest in everyone's memory.
Team notes and decisions stay beside the conversation.
Handover note addedIncoming volunteers piece old exchanges together from forwards.
New volunteers pick up the emails in progress, with the whole conversation.
History keptAn example
Fatima wants to renew her membership just as the board is changing.
The incoming board needs the history. Camille, still on the board, has to reply today.
Fatima writes to the association's address. The whole board sees it, marked To assign.
One click on "I'll take it": her first name shows on the email, and the rest of the board knows she is replying.
Nora writes the payment details in a team note. Fatima never sees it; the next board will find it with the email.
Camille replies from the association's address and marks the email done. The conversation and the note stay in Trupeo for the next board.
Before you start
Access that follows each term, a history that stays with the association, a discount on proof.
Invite each volunteer with their own account. When you remove their access, the emails they were on go back to To assign.
Emails, team notes and sent replies stay put when the board changes.
To get the discount, send your statutes or registration receipt from Trupeo. We check it and reply by email; the trial goes on meanwhile.
The servers, the database and the stored emails are at Microsoft Azure, in France. A few service providers are elsewhere, and their list is public. See the list of service providers
Pricing
One price per mailbox, set by how many people have access to it. It changes on its own when someone joins or leaves.
€5 a month, excl. VAT
Per connected mailbox. You and one other person.
€10 a month, excl. VAT
Per connected mailbox. 3, 4 or 10: the same price.
These prices include the 50% discount for verified associations. How the check works
Questions
About getting started, access, board changes and the discount.
No. You keep the address you already have, at Gmail, Outlook, Microsoft 365 or any other email provider over IMAP.
No address yet? How to create an email address for a nonprofit
It is handy at first, then everything blurs: who read what, who should reply, and what to do when a volunteer leaves the board. With Trupeo, each person has their own access.
The history stays in Trupeo. New volunteers find the important exchanges, the emails in progress and the replies already sent.
From Trupeo, send your statutes or registration receipt. We check it and reply by email, then the discount applies to the mailbox. The trial goes on meanwhile.
Each volunteer has their own access: the mailbox password stops going around, and you remove access when someone leaves the team. The data is stored in France.
How Trupeo protects your mailbox
Keep your address. Invite the board members. Follow the emails without sharing a password.
