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For strata committees and HOA boards

Nothing slips past the committee. Not even between elections.

Contractors, insurance claims, owners reporting a leak: every email has a committee member on it. And when members change, the new ones find everything.

Try free for 30 daysSee an example
  • No credit card
  • Keep your address and your emails
  • From €10 a month per mailbox, excl. VAT
  • Verified by Google
  • Data stored in France
  • Gmail, Outlook, Microsoft 365 and any IMAP mailbox
Priya Raman writes to the committee's address, Dana is on it, Miguel leaves a team note, then Dana replies and the email is done.

Keep the address owners and contractors already use.

  • Gmail, Outlook, Microsoft 365 or IMAP

    Connect the building's address as it is, including a plain mailbox from your web host, with no migration.

    • Gmail
    • Google Workspace
    • Outlook
    • Microsoft 365
    • IMAP

  • No platform to adopt

    Owners, contractors and insurers keep writing to the same address, and get the reply from that same address.

  • One login per member, not one shared password

    Everyone signs in with their own account. When a member leaves the committee, you remove their access.

Before and after

What changes from one annual meeting to the next.

A shared password and personal mailboxes in copy give way to one address the whole committee can follow.

  • Without Trupeo

    The password is passed from hand to hand

    After each election nobody knows who still has it, and changing it means sending it to everyone again.

    With Trupeo

    Every member has their own access

    You invite a newly elected member, and remove the access of the one who steps down.

    Access removed after the AGM
  • Without Trupeo

    Two members answer the same owner

    The owner gets two different answers about the same leak.

    With Trupeo

    Everyone sees who's on it

    The name of whoever is replying shows up before someone else starts a second answer.

    Dana is on it
  • Without Trupeo

    Replies leave from personal mailboxes

    A member answers the roofer from their own address, and that conversation leaves the committee with them.

    With Trupeo

    The history stays with the building

    Conversations, team notes and decisions wait for the next committee in the same place.

    History kept

An example

A leak report nobody thinks is theirs.

An owner reports a leak to the building's address on a Sunday evening.

Five committee members read it on their phones. Without Trupeo, each assumes someone else will call the plumber, and the owner writes again on Wednesday.

  1. The email arrives

    Priya writes to the building's address. The whole committee sees it, marked To assign.

  2. Dana is on it

    One click on "I'll take it": her first name shows on the email, and the others know she is replying.

  3. A note for the committee

    Miguel adds in a team note that it is probably the roof on the quote they are waiting for. Priya never sees it.

Dana replies from the committee's address, books the plumber and marks the email done. The conversation stays with the building for the next committee.

Before you start

Built for an elected committee, not a fixed team.

Access that follows the elections, history that stays with the building, and a price that stops growing at three members.

  • Access that follows the elections

    A member is elected, another steps down: you add and remove access without handing out the mailbox password.

  • The same price from three members up

    €10 a month excluding VAT for two people, €20 from three. A committee of three and a committee of nine pay the same.

  • The address stays with your email provider

    Trupeo connects to the mailbox where it already lives. If you stop, the address still works at your email provider.

  • Data stored in France

    The servers, the database and the stored emails are at Microsoft Azure, in France. A few service providers are elsewhere, and their list is public. See the list of service providers

Pricing

One price per mailbox, the same from three members up.

The price follows the people you give access to the mailbox, not every owner in the building. It changes on its own when someone joins or leaves.

  • Duo plan

    2 people

    €10 a month, excl. VAT

    Per connected mailbox. You and one other member.

  • Team plan

    3 people or more

    €20 a month, excl. VAT

    Per connected mailbox. 3, 5 or 9 members: the same price.

Every plan includes

  • One login per committee member
  • Who's on it, team notes and the whole history
  • Help from the Trupeo team, by email or from the app
Try free for 30 days

30-day free trial, no credit card required.

See all pricing and examples

Questions

Questions strata committees and HOA boards ask.

About the building's address, members leaving, who can read the emails, self-managed buildings and strata managers, and what it costs.

Do we have to change the building's email address?

No. You connect the address owners already write to, whether it lives on Gmail, Outlook, Microsoft 365 or any IMAP mailbox, including the one that came with your web hosting.

What happens when a member leaves the committee or the board?

You remove their access. The address, the history, the team notes and the emails in progress stay where they are, and the member elected in their place finds them under their own login. If the mailbox password was passed around before Trupeo, change it once, just before you connect the mailbox: after that, nobody needs it to read and reply.

Who can read the building's emails in Trupeo?

The people you invite, usually committee or board members, each with their own account. The emails stay with your email provider, and Trupeo works from a copy stored at Microsoft Azure in France. Nobody at Trupeo reads your emails, except when you ask us to or where security or the law requires it. When the Trupeo team opens an account, it is recorded, and that member can see it in their account settings.
How Trupeo protects your mailbox

We are a self-managed strata scheme or HOA. Is this for us?

Yes. Without a strata manager or management company, the committee runs the building's correspondence itself, and every member needs to see who is answering what without sharing a password.
Software for self-managed HOAs and strata committees: which tool does which job

We have a strata manager. Why would the committee need a shared inbox?

So the committee's own correspondence, with the manager, contractors and owners, belongs to the owners corporation or the association rather than to the chair's personal mailbox. The next committee can then read what was asked, promised and answered.
Why a strata committee's emails are records kept for seven years

How much does it cost for a committee?

The price depends on how many people have access to the mailbox, not on the number of lots: €10 a month excluding VAT for a mailbox shared by two people, €20 from three. The 30-day trial is free and needs no credit card.
What a committee of 3, 7 or 10 would pay with tools priced per user

Can our strata manager or management company have access too?

If you invite them. Everyone you invite gets their own login, sees who is on each email, and loses access the day you remove it. Team notes stay between the people you invited.

Ready to run the committee's mailbox together?

Keep the building's address, invite the members, and see who is answering each owner.

Try free for 30 days
  • No credit card
  • Keep your address and your emails
  • From €10 a month per mailbox, excl. VAT

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