Reply to customer emails together, without losing the thread.
Quotes, prospects, customer requests, small urgent questions: Trupeo helps your team know who replies, what is in progress, and what still needs an answer.
Built for small teams of 2 to 5 people
A prospect asks for a quote. Paul thinks Julie will reply. Julie thinks Paul is handling it. Two days later, nobody has replied. Or worse: the customer receives two different replies.
With Trupeo, each email can be given to one person. The team sees what is in progress, what is handled, and what still needs an answer.
What gets complicated when several people reply
When two, three, or five people read the same emails, small uncertainties quickly become forgotten messages, duplicates, or lost information.
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Know who handles the email
Each request can be given to one person. Everyone sees who is handling it.
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Keep important details in the right place
A customer detail, decision, or internal note stays linked to the email instead of getting lost in chat.
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Do not add a complicated tool
Trupeo stays light: just enough to reply together without setting up a large system.
How Trupeo brings order back to your emails
Keep your current address. Trupeo adds a simple layer to assign, follow, and find important messages.
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Give each email to the right person
A quote, customer question, or urgent request can be assigned in seconds.
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See what still needs handling
Your team can tell apart messages waiting, in progress, and already handled.
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Avoid duplicate replies
When someone handles an email, the others see it. The customer does not receive two different replies.
- Keep your current address
- Each email can have an owner
- Internal notes with messages
- Clear view of emails to handle
- Built for teams of 2 to 5 people
- 30-day free trial
A simple price for small teams.
Start with your current mailbox and pay only for the people who need it.
Starting at
- Small team
- 2 people
- Mailbox
- 1 included
- Free trial
- 30 days
Add members or mailboxes as needed.
See pricingFrequent questions from small businesses
How much does it cost for a small team?
Trupeo starts at €10 / month for a small team. You can adjust based on the number of people and mailboxes. The free trial helps you check whether it fits your organization.
Does Trupeo replace our customer follow-up?
No. Trupeo does not replace your whole customer toolset. It mainly helps your team better manage emails received by the team: know who replies, follow what remains to do, and keep information in one place.
Can we use it with our current address?
Yes. The goal is to keep the address you already use, whether it is Gmail, Outlook, Microsoft 365, an IMAP-compatible mailbox, or an address with your company name.
Is it useful if we are only 2 or 3?
Yes. Even with two people, one person can think the other will reply, forget a message, or answer twice. Trupeo helps avoid these small uncertainties.
Do we need to move all our emails?
No. You can start simply with the mailbox your team already uses.
Can we use it for quotes or light customer follow-up?
Yes. Trupeo is suited to small teams handling incoming requests, quotes, customer questions, or simple follow-up by email.
Who can see the messages?
People invited into Trupeo can follow the team's messages. Each person has their own access, which avoids sharing the mailbox password.
How long does it take to start?
A few minutes are enough to connect a mailbox, invite the team, and start handling messages together.
Will this make our organization heavier?
No. Trupeo is designed to stay simple: assign a message, add a note, see what is handled and what remains to do.
Do not leave another customer email unanswered.
Try Trupeo to know who replies, follow ongoing requests, and keep important details in one place.
Free trial · Built for small teams