For small businesses
The whole team replies from your business's contact address. Every request has someone on it: no more forgotten quotes, no more customers getting two replies.
Connect the mailbox the team already opens every day, on your own domain too.
Customers still write to contact@yourcompany.com, the one on your site, your quotes and your invoices.
Everyone signs in with their own account. When an employee leaves the business, you remove their access.
Before and after
Who's on what, and what the team knows, stay in the mailbox.
Two people on the team each assume the other will reply.
Everyone sees that Sarah is preparing the quote.
SSarah is on itA delivery detail given over the phone ends up in the team's group chat, far from the email.
Alex adds the detail where Sarah needs it.
Team note addedTwo people answer, because neither can see what the other is doing.
The first name of whoever is writing shows before someone else starts a second reply.
SSarah is writing a replyAn example
A prospect asks for a quote at the business's contact address.
Sarah prepares the reply. Alex knows a detail given over the phone that must not get lost in the WhatsApp group.
Thomas writes to the contact address. The whole team sees it, marked To assign.
One click on "I'll take it": her first name shows on the email, and nobody else starts a second quote.
Alex adds the delivery constraint in a team note, right beside the email. The customer never sees it.
Sarah sends the quote from the business's address and marks the email done. The note stays with the conversation.
Before you start
Your address, your tools and your way of working stay in place.
Customers keep writing to the address on your site, your quotes and your invoices.
Trupeo looks after the emails the team receives, without replacing your CRM or business software.
Trupeo opens in the browser. You connect the mailbox, invite the team, and the emails arrive as before.
The servers, the database and the stored emails are at Microsoft Azure, in France. A few service providers are elsewhere, and their list is public. See the list of service providers
Pricing
One price per mailbox, set by how many people have access to it. It changes on its own when someone joins or leaves.
€10 a month, excl. VAT
Per connected mailbox. You and one other person.
€20 a month, excl. VAT
Per connected mailbox. 3, 4 or 10: the same price.
Questions
About your current address, your tools, getting started and the price.
The mailbox costs €10 a month excluding VAT for 2 people, and €20 from 3. Every feature is included. The 30-day trial is free, with no credit card.
No. Trupeo does not replace your CRM or business software. It helps the team handle the emails it receives: know who replies, follow what is still to do and keep information in one place.
Yes. You keep the address you already use, at Gmail, Outlook, Microsoft 365, any other email provider over IMAP, or on your own domain.
The people you invite into Trupeo. Each has their own access, so nobody shares the mailbox password.
Their emails in progress stay visible to the whole team, with the notes and the replies already sent. With "Assign to…", you hand them to someone else, without waiting for their return or digging through their personal mailbox.
No. Trupeo stays simple: take an email with "I'll take it", add a team note, see what is done and what is still to do.
See who replies, follow the emails in progress and keep important details in one place.
