Trupeo or Front?
Front is a help desk: it brings email, chat, SMS and social media together for teams whose job is to answer, all day long. Trupeo is your mailbox, shared by the team: for an association, a school or a small team that shares one address.
Front's prices as observed on front.com/pricing on 4 October 2026.
Trupeo
For 5 people, per month
€20 excl. VAT, every feature
Front
For 5 people, per month
$125 Starter, billed annually
Side by side.
| Criterion | Trupeo | Front |
|---|---|---|
| What it is | Your mailbox, shared by the team | A help desk: email, chat, SMS, social media |
| Who it's for | Associations, schools and small teams who share one address | Teams whose job is to answer, all day long |
| How you pay | Per mailbox: €10 or €20 a month, excl. VAT | Per person: $25 to $105 a monthFront's prices, billed annually |
| For 5 people | €20 a month, excl. VAT | $125 a monthStarter, 5 × $25 |
| Channels | Starter: a single channel type. Professional: email, chat, SMS, social mediaNative WhatsApp as a paid add-on, on Professional and Enterprise | |
| Team size | The same price for 3 people or 30 | Starter up to 10 people, Professional up to 50 |
| Trial | 30 days, no credit card | 14 days, no credit card |
What it is
- Trupeo
- Your mailbox, shared by the team
- Front
- A help desk: email, chat, SMS, social media
Who it's for
- Trupeo
- Associations, schools and small teams who share one address
- Front
- Teams whose job is to answer, all day long
How you pay
- Trupeo
- Per mailbox: €10 or €20 a month, excl. VAT
- Front
- Per person: $25 to $105 a monthFront's prices, billed annually
For 5 people
- Trupeo
- €20 a month, excl. VAT
- Front
- $125 a monthStarter, 5 × $25
Channels
- Trupeo
- Front
- Starter: a single channel type. Professional: email, chat, SMS, social mediaNative WhatsApp as a paid add-on, on Professional and Enterprise
Team size
- Trupeo
- The same price for 3 people or 30
- Front
- Starter up to 10 people, Professional up to 50
Trial
- Trupeo
- 30 days, no credit card
- Front
- 14 days, no credit card
What Front does better than us.
- Several channels in one place: email, chat, SMS, social media (Professional plan), and WhatsApp as a paid add-on.
- Automatic rules to share out the work: 10 on Starter, 20 on Professional, no limit on Enterprise.
- Reports on the team's work.
- A public knowledge base, from Starter.
If your team lives on all of that, choose Front: it is a good tool, made for you.
What Trupeo does differently.
- From 3 people on, one more person does not change the bill.
- You keep your mailbox and your habits: nothing to set up before you reply.
- Everyday words, not a help desk's.
- Your data is stored in France.
Three cases, in numbers.
Trupeo's prices without the discount, to compare like with like. Front's prices in dollars, billed annually.
2 volunteers
- Trupeo
- €10
- Front
- $50
Starter, 2 × $25
A team of 5
- Trupeo
- €20
- Front
- $125
Starter, 5 × $25
A school with 12 people
- Trupeo
- €20
- Front
- $780
Starter stops at 10 people: Professional, 12 × $65
Try Trupeo without leaving Front.
- Connect the same addressTrupeo plugs into the same mailbox, and nothing changes in Front.
- Add two or three peopleEveryone gets their own access, no password to share.
- Compare over 30 daysOn your real emails. Keep the tool that suits you.
Sources:
- Front pricing: as observed on 4 October 2026: Starter at $25 per person per month billed annually, up to 10 people, a single channel type (email, Front Chat or SMS), up to 10 automation rules, basic analytics and a public knowledge base; Professional at $65, up to 50 people, several channels, up to 20 rules; Enterprise at $105, unlimited rules; native WhatsApp as a paid add-on on Professional and Enterprise; a 14-day trial of Professional features with no credit card; no free plan.
See whether Trupeo is enough for you.
30 days on your real mailbox, no credit card.
- No credit card
- You keep your address