Shared inbox tool
Trupeo vs Gmelius
A shared inbox that stays simple and provider-neutral at a flat price — instead of a Gmail-only collaboration suite billed per user for automation a small team rarely needs.
A provider-neutral shared inbox for a small team, priced as a flat package.
From €10/mo excl. VAT
A Gmail collaboration suite with automation and CRM-style pipelines, for Google Workspace teams, priced per user.
Growth from $25/user/mo annually
- Any provider, not just GmailGmail, Outlook, Microsoft 365 or IMAP — the shared inbox isn't tied to Google.
- Flat, not per-user€10/mo for the shared mailbox — a package price that's easy to budget.
- Just the shared inboxAssignments, notes and reply visibility, without CRM pipelines to set up and maintain.
Feature by feature
The facts, side by side. Green marks a genuine Trupeo advantage; we keep the rest honest.
| What matters to a small team | Trupeo | Gmelius |
|---|---|---|
| Pricing model | Trupeo advantage. Flat monthly package | Freemium, then per-user plans |
| About 5 people, per month | Trupeo advantage. €10, unchanged as you grow | ~$125 on Growth before tax |
| Works with your current mailbox | Trupeo advantage. Gmail, Outlook, Microsoft 365, IMAP | Limited. Gmail / Google Workspace only |
| Assign who owns each email | Included. Yes | Included. Yes |
| See who's already replying | Included. Yes | Included. Yes |
| Internal notes beside the email | Included. Yes | Included. Yes |
| Automation & CRM-style pipelines | Not included. Focused on the shared inbox | Included. Sequences, pipelines, automation |
| Setup | Trupeo advantage. Minutes, any provider | Gmail workflow configuration |
| Feels like | Trupeo advantage. A calm shared inbox | Gmail turned into a workflow tool |
Which one fits you?
Choose Trupeo if
- Your mailbox may be Gmail, Google Workspace, Outlook, Microsoft 365 or IMAP.
- You want a simple shared inbox rather than CRM workflows.
- You prefer a fixed monthly price.
- You want to avoid tying the team's process to Gmail.
Choose Gmelius if
- Your team already works entirely in Gmail.
- You want automation, shared labels, sequences or CRM-like pipelines.
- A Gmail-native experience matters more than provider flexibility.
- The freemium plan lets you test the workflow first.
For a small team that just wants email accountability, Trupeo is the cleaner option — flat-priced and provider-neutral. Choose Gmelius when Gmail is your operating system and you'll use its automation and pipelines.
Overview
Gmelius is built around Gmail and Google Workspace. It adds shared inboxes, collaboration, automation, pipeline-style workflows and CRM-like features directly around the Gmail experience. For Google Workspace teams that want more process inside Gmail, it can be a natural fit.
Trupeo is simpler and provider-neutral. It works with Gmail, Google Workspace, Outlook, Microsoft 365 and IMAP, then adds the shared-inbox basics: assignments, internal notes, reply visibility and a clear history. The biggest difference is lock-in and scope — Gmelius is powerful if Gmail is home base; Trupeo is better if the mailbox provider should not decide the tool.
Pricing
Gmelius uses a freemium model, but shared-inbox and collaboration workflows are best represented by the Growth plan, listed publicly at $25/user/month billed annually ($33 monthly). Exact pricing can change, so check Gmelius’ pricing page before buying.
Trupeo starts at €10/mo excl. VAT with flat packages. The price stays clear even when more teammates need access to the same mailbox, because it is not multiplied by user. If your team only needs shared-inbox accountability, a package price is easier to budget than choosing a Gmail collaboration tier for every user.
Related reading
- Read the complete shared inbox guide.
- Learn how to avoid duplicate email replies.
- See how to share a mailbox without sharing the password.
- Check Trupeo pricing.
Want to try it? Trupeo is available as a free 30-day trial, no credit card required. Create an account.