An email arrives. Someone is on it. Until it is done.

• Connect your existing Gmail, Outlook or Microsoft 365 address, or any IMAP mailbox
• Keep your Gmail labels and Outlook categories as they are, and add, remove or create them from Trupeo
• Label emails on an IMAP mailbox too: Trupeo keeps the labels and copies them to the server when it can

• On Outlook and IMAP, move emails into your folders, one at a time or in bulk, and manage your folders from Trupeo
• Switch between several shared mailboxes in one place
• Give each member their own access, without sharing the mailbox password

• Take an email with "I'll take it", hand it to another member at any time, or put it back in To assign
• Find the For me, To assign, Still to do, Done and All views. Every conversation says whether it is to assign, in progress or done, and you mark it done when it is finished
• See what is new for you: an email or another member's note that arrived since you last opened the conversation
• The owner creates scopes and can limit a member to some of them: that member then sees only the conversations filed there. Any member can file a conversation, and a new conversation arrives without a scope until a member files it

• Separate an email that landed in the wrong conversation so it gets one of its own
• Act on many emails at once (trash, done, assign, label, folder), and undo if needed
• Move a conversation or a single email to the trash and restore it; the Spam view shows what your email provider filed as spam

• Keep team notes with the conversation and @mention the right member
• Follow the conversation's whole history: who assigned it, forwarded it or marked it done
• See when another member is writing a reply, before you start yours

• When another member is already replying, Trupeo stops you editing and sending at the same time, says so calmly and keeps your text
• Share an address book that fills itself, with your notes on a contact shown on every conversation with them

• Write new emails and attach files to a new email, a reply or a forward (25 MB in total with Gmail or a Microsoft 365 account, 20 MB with other mail services, 18 MB from a personal Outlook.com account, 3 MB from a shared Microsoft mailbox, a limit set by Microsoft)
• Reply, reply to everyone or forward an email
• Choose To, Cc and Bcc recipients, and sign with your own signature and the mailbox's

• On Gmail, the mailbox owner can import the signature already set in Gmail
• Send an email without a signature when it does not need one
• Send from the shared address your contacts already know

• Search with a few words
• Filter by sender, recipient or subject
• Include or leave out words, and search for an attachment's name

• Refine by date, attachment, state or who's on it
• Find every email that carries a label

• Invite members, resend a pending invitation or cancel it
• Choose who is an owner and who is a member, and remove a member when needed
• When you remove a member, the emails they were on go back to To assign and their notifications stop
• Export your account data; the owner can also export a mailbox's data, without the emails' text or attachments

Staying informed

• Everyone chooses their notifications and finds them in Notifications: an email handed to them, a mention, a reply on an email they are on
• Get a notification when nobody has been on an email for 10 minutes, and take it straight away with "I'll take it"
• Hear about it when someone has been waiting 24 hours for a reply
• Get an email only if you have not opened the email in Trupeo within 15 minutes, and a morning summary if something you have not opened is still waiting
• Install Trupeo on your phone and get notifications (on iPhone, once Trupeo is added to the Home Screen)
• Read, take, reply and mark done from your phone, in the browser